Why Rasaya Features How It Works Screenshots Book a Demo FAQ
India's #1 Jewelry Shop CRM

Smart CRM for India's Finest Jewelry Showrooms

Aapke showroom ki puri jankari ek jagah — from the moment a customer walks in, to repeat purchase and beyond.

Token Management Walkout Recovery 15+ Reports AI Assistant Multi-Branch
📅 Book a Free Demo ▶ See How It Works
500+ Tokens Managed Daily Multi-Branch Ready Made for Indian Jewelers
Rasaya CRM — Live Dashboard
🪙 Live Token Board — Showroom Floor Today, 3:42 PM
23Active Tokens
11Purchased
5Walkouts
₹8.4LToday's Sales
T-047
Priya Sharma • Gold Necklace
Salesman: Ravi K.
T-048
Rahul Gupta • Diamond Ring
Waiting 8 min
T-049
Sunita Devi • Bangles Set
Salesman: Anita M.
T-050
Neha Jain • Mangalsutra
Billing
SALESMAN PERFORMANCE TODAY
Ravi K.
8
Anita M.
6
Suresh
4
500+Tokens Managed Daily
15+Detailed Reports
9Core Modules
AIClaude-Powered Assistant
🇮🇳Made in India
Why Rasaya CRM

Is Your Showroom Still Running on Registers & Guesswork?

❌ The Old Way

📋

Manual token slips

Paper tokens get lost, no record of who served whom, and disputes arise daily.

👋

Lost walkout customers

Customers who leave without buying are never followed up — a goldmine of lost revenue.

🙈

No salesman accountability

You can't tell which salesman is converting well, and who's losing customers.

📊

Zero data insights

End of month, you have no idea which items attracted the most interest or peak hours.

✅ The Rasaya Way

🎫

Digital Token System

Every customer entry is logged — token number, time, salesman, interest. Live dashboard updates in real-time.

📞

Walkout Recovery System

Every walkout is captured with reason. Assign callers, track follow-ups, and measure recovery conversions.

📈

Salesman Performance Analytics

Full per-salesman dashboard — tokens handled, conversion rate, bill amount, average service time.

🗂️

15+ Actionable Reports

Peak hours, repeat customers, item interest, visit sources — every insight you need to grow.

Complete Feature Suite

Everything Your Showroom Actually Needs

9 powerful modules, built specifically for how Indian jewelry showrooms operate — nothing generic, nothing missing.

🎫

Token Management

Inward & Outward entry, Live Token Dashboard, Day End Process, and customer acceptance — complete floor management system.

Core Feature
👥

Customer Management

Complete customer database with full visit history, birthday/anniversary tracking, and a visual Customer Journey Report across all visits.

Essential
🔄

Walkout Recovery System

Capture every walkout with reason & interest. Assign callers, track call status, and monitor conversions from walkout back to purchase.

Revenue Recovery
📊

Salesman Performance & Analytics

Per-salesman dashboard with conversion rate, bill amount, walkout count, service time, and follow-up tracker. Branch-wise comparison included.

Analytics
🤖

AI Assistant (Claude AI)

Built-in AI chatbot powered by Claude AI — answer queries, summarize reports, and suggest smart actions right inside the app.

AI-Powered
📑

Advanced Reports (15+)

Daily Sales, Peak Hour Analysis, Repeat vs New Customer, Item Interest, Visit Source, Birthday & Anniversary, Service Time, and more.

15+ Reports
⚙️

Masters & Configuration

Branch, Counter, Salesman, Item, Source, Area, Walkout Reason, Follow-Up Type masters — fully configurable to your showroom's setup.

Setup
🔐

User & Access Management

Multi-user with role-based access control. Audit log tracks every user action. App settings & system configuration included.

Security
🏬

Multi-Branch Support

Manage multiple showroom branches from one system. Branch-wise data isolation with comparison reports across locations.

Enterprise
How It Works

The Rasaya CRM Customer Journey

From first walk-in to repeat purchase — every step tracked, managed, and optimized.

🚶1
Customer Walks In
Customer accepted at reception. Token generated with name, mobile & item interest in seconds.
🏷️2
Token Generated & Salesman Assigned
Live Dashboard updates instantly. Manager can see all active tokens, salesman assignments, and wait times.
💎3
Serves Customer on Floor
Salesman shows items and assists the customer. Service time is tracked automatically per token.
⚖️4
Purchased or Walked Out?
Token is closed as Purchased (bill number & amount recorded) OR Walkout (reason & item interest noted).
📞5
Walkout Follow-Up
Walkout customers are assigned to callers. Call status & outcome tracked. Uncalled walkouts are flagged automatically.
📈6
Reports & Insights Generated
15+ reports auto-generated: recovery rate, salesman performance, peak hours, item interest, and much more.
Customer accepted at reception. Token generated with name, mobile & item interest in seconds.

See Rasaya CRM In Action

Actual screens from the software — designed for your showroom floor

Rasaya CRM — Desktop Application
Rasaya CRM Live Dashboard
Rasaya CRM Token Management
Rasaya CRM Walkout Recovery
Rasaya CRM Advanced Reports
Rasaya CRM Customer Management
0+
Detailed Reports
0
Core Software Modules
0+
Tokens Managed Daily
∞
Branches Supported
Made For

Built For Every Role in Your Showroom

👑
Showroom Owner
Full visibility into daily operations, sales performance, and multi-branch comparison — from anywhere in the showroom.
📋
Sales Manager
Monitor every salesman's performance in real-time. Assign walkout follow-ups and track accountability effortlessly.
🎯
Reception Staff
Quick customer acceptance and token generation in seconds. No training needed — designed for simplicity.
📞
Caller Team
Assigned walkout customers, call scripts, outcome tracking — everything a caller needs to turn walkaways into buyers.
Get Started

Book Your Free Demo Today

See Rasaya CRM live with your own showroom's workflow. No commitment, no pressure.

Request a Live Demo

Our team will set it up for your showroom — completely free of charge

💬 Message Us on WhatsApp

⚡ Available Mon – Sat, 10 AM – 7 PM IST  ·  We respond within 2 hours

Frequently Asked

Questions About Rasaya CRM

What is Rasaya CRM and what does it do?
▼
Rasaya CRM is India's most complete jewellery shop management software with 9 core modules. It includes live token queue, AI assistant (powered by Claude AI), walkout recovery system, salesman performance analytics, customer history tracking, and 15+ advanced business reports — built exclusively for gold and jewellery showrooms in India.
Is it a desktop application or web-based?
▼
Rasaya CRM is a desktop application for Windows 10 and Windows 11. It runs fully offline on your local network — your business data never leaves your showroom. No internet is required after the initial setup. This ensures complete privacy and security for your customer data.
What is the Walkout Recovery System?
▼
The Walkout Recovery System captures every customer who leaves without buying — recording their reason, item interest, and contact details. Your caller team is assigned walkouts, tracks call outcomes, and you can measure how many walkouts eventually convert to purchases. This turns lost customers into future sales.
Does Rasaya CRM support multiple branches?
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Yes, Rasaya CRM supports unlimited branches from a single installation. Each branch has its own isolated data while the owner and manager can see comparison reports across all locations. It's ideal for jewellery businesses with 2 or more showrooms in different cities.
How much does Rasaya CRM cost?
▼
Pricing is customised for each business based on number of branches, users, and features needed. WhatsApp us at +91 77730 08910 or email [email protected] to get a personalised quote. A free demo is available — no commitment required.
How do I get a demo or buy the software?
▼
Fill the demo request form above or WhatsApp us directly at +91 77730 08910. We respond within 2 hours during business hours (10am–7pm IST, Monday to Saturday). We'll schedule a live walkthrough tailored to your showroom's workflow — completely free.
What AI features does Rasaya CRM have?
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Rasaya CRM includes a built-in AI assistant powered by Claude AI (by Anthropic). You can ask business questions in Hindi or English — for example: "Aaj kitne walkout hue?", "Which salesman has the highest conversion this week?", or "List all customers interested in gold necklaces." The AI reads your live business data and responds instantly, without you needing to navigate any reports manually.
Is Rasaya CRM suitable for small jewellery shops or only large showrooms?
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Rasaya CRM works for any size jewellery business — from a single-counter gold shop to a large multi-branch showroom chain. Pricing is custom-fit to your scale and requirements. Many of our customers started with a single branch and later expanded to multiple locations using the same system.
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